FAQ

The Answers You Need

KID-FRIENDLY?

Absolutely! This is an experience for all age-ranges. Check out our Tickets section for price details.

FOOD AND BEVERAGE?

We ask that you bring no food or beverage. If you book a private session or event after normal business hours we do allow food and beverage as there is a security deposit.

CAN I BRING A PROFESSIONAL CAMERA?

Yes, of Course! We have ring lights and professional lighting throughout to ensure the best pics!

WHAT IS YOUR CANCELLATION POLICY?

All tickets are non-refundable. However, you can reschedule for a different day/time.

DO YOU ACCEPT WALK-INS? WHAT ARE THE FORMS OF PAYMENT?

We do accept walk-ins on Saturday and Sunday ONLY but it is subject to availability. All tickets must be purchased online. We do not accept any form of payment at the front desk.

CAN I BOOK THE WHOLE PLACE?

Yes, you can book the whole place by the hour after normal business hours. We do require a security deposit and limit of 30 guest. Please contact viralcolumbus@gmail.com for pricing.